Terms & Conditions

1. Introduction

Welcome to Propertides.

These Terms & Conditions govern your use of the Propertides website and any purchase made through our online store. By accessing our website, creating an account or placing an order, you acknowledge that you have read, understood and agree to be bound by these Terms & Conditions.

Please read these Terms & Conditions carefully before using our website or purchasing any products from Propertides.

If you do not agree with these Terms & Conditions, you should not use this website or place an order.

2. Research Use Only

All products supplied by Propertides are intended strictly for laboratory research and development purposes only.

Our products are not medicines, pharmaceutical products, dietary supplements or medical treatments and are not intended for human or veterinary consumption.

Products must not be used to diagnose, treat, cure or prevent any disease, illness or medical condition.

By placing an order with Propertides, you confirm that you understand and accept the intended research-only nature of the products purchased.

You are responsible for ensuring that any products purchased from Propertides are used only for legitimate research purposes and in accordance with all applicable laws, regulations, laboratory procedures and safety requirements.

3. Age Requirement

By accessing this website or purchasing products from Propertides, you confirm that you are at least 21 years of age.

We reserve the right to request confirmation of age where appropriate and may refuse or cancel an order if we reasonably believe that the purchaser does not meet this requirement.

4. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images and other information displayed on our website are accurate and up to date.

However, product images are provided for illustrative purposes and may not always represent the exact appearance of the product supplied.

Product information is provided for research and informational purposes only and should not be interpreted as medical advice or as a recommendation for human use.

We reserve the right to amend product descriptions, specifications, availability and pricing at any time without prior notice.

5. Orders

When you place an order through our website, you are making an offer to purchase the selected products subject to these Terms & Conditions.

An order is not considered accepted until payment has been successfully received and the order has been confirmed by Propertides.

We reserve the right to refuse, cancel or limit any order at our discretion, including where:

  • The product is unavailable.

  • We are unable to verify the information provided.

  • We have reason to believe the products may be purchased for an unauthorised or unlawful purpose.

  • Payment cannot be successfully processed.

  • There has been an obvious pricing or product information error.

  • The order otherwise breaches these Terms & Conditions.

If we cancel an order after payment has been received, any applicable refund will be processed using the original payment method where possible.

6. Pricing & Payment

All prices displayed on the website are shown in the currency specified at the time of purchase.

Prices may be changed at any time without prior notice. Any price change will not affect an order that has already been accepted and confirmed by Propertides.

Payment must be received in full before an order is dispatched unless an alternative payment arrangement has been expressly agreed with Propertides.

We may use third-party payment providers to process transactions. Payment information may therefore be subject to the terms, conditions and privacy policies of the relevant payment provider.

Propertides does not knowingly retain complete payment-card information.

7. Delivery & Shipping

We aim to dispatch orders within the estimated timeframe stated on the website or provided at checkout.

Delivery times are estimates and are not guaranteed unless expressly stated otherwise.

Once an order has been handed to the relevant delivery provider, delays caused by couriers, customs, weather, transportation networks, public holidays or other circumstances outside our reasonable control may occur.

Propertides cannot be held responsible for delays caused by events outside our reasonable control.

You are responsible for providing a complete and accurate delivery address when placing an order.

You are also responsible for ensuring that the purchase, importation, possession and use of the products ordered are legally permitted in the destination country or jurisdiction.

8. International Orders

Customers placing orders for delivery outside Thailand are responsible for understanding and complying with the laws and regulations applicable to the importation and possession of research materials in their country or jurisdiction.

Propertides does not guarantee that products can legally be imported into every country.

Any customs duties, import taxes, clearance charges or other fees imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.

If an order is delayed, detained, returned or confiscated by customs or another authority because of local regulations, Propertides cannot be held responsible for the resulting loss.

9. Returns, Exchanges & Refunds

Due to the nature of our products and the requirements surrounding the handling of research materials, we generally do not accept returns or exchanges once an order has been dispatched.

If your order arrives damaged, incomplete or contains an incorrect product, please contact Propertides as soon as possible and, where possible, within 48 hours of delivery.

You may be asked to provide photographs or other information to allow us to investigate the issue.

Where a product has been confirmed as damaged or incorrectly supplied, Propertides may, at its discretion, offer a replacement or refund.

Products that have been opened, tampered with, improperly stored or otherwise handled after delivery may not be eligible for return or refund.

Nothing in these Terms & Conditions is intended to exclude or restrict any rights you may have under applicable consumer protection legislation.

10. Product Handling & Storage

Once products have been delivered, responsibility for their appropriate storage and handling passes to the purchaser.

Customers are responsible for following any storage instructions supplied with the product and for ensuring that research materials are handled appropriately within a suitable laboratory environment.

Propertides cannot accept responsibility for deterioration, contamination or other changes resulting from incorrect storage, handling, transportation after delivery or unauthorised use.

11. Research Disclaimer

The products supplied by Propertides are intended solely for laboratory research and development.

Any information, articles, product descriptions, research references or educational material published on this website is provided for informational and research purposes only.

Nothing published by Propertides should be interpreted as medical advice, a diagnosis, a treatment recommendation or evidence that a particular product is safe or effective for use in humans or animals.

Research findings relating to peptides or other compounds may be based on laboratory, preclinical or other research models and should not automatically be interpreted as evidence of equivalent effects in humans.

Propertides makes no claims or guarantees regarding the safety, efficacy or suitability of its products for human or veterinary use.

12. Customer Responsibility

By purchasing from Propertides, you accept responsibility for:

  • Ensuring that your intended use of the products is lawful.

  • Using products solely for legitimate research purposes.

  • Following appropriate laboratory procedures and safety requirements.

  • Ensuring suitable storage and handling.

  • Complying with all applicable local, national and international laws and regulations.

  • Ensuring that any person handling the products is appropriately qualified and informed.

You must not use Propertides products for any unlawful, unauthorised or prohibited purpose.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Propertides and its owners, employees, affiliates and service providers shall not be liable for losses, damages, claims or expenses arising from:

  • Improper use or handling of products.

  • Use of products for purposes other than legitimate research.

  • Failure to follow storage or handling requirements.

  • Unauthorised or unlawful use.

  • Delays caused by couriers, customs or other third parties.

  • Events outside our reasonable control.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation would be unlawful.

Where liability can lawfully be limited, Propertides’ maximum liability in relation to a particular purchase shall not exceed the amount paid for the relevant products.

14. Intellectual Property

All content displayed on the Propertides website, including but not limited to logos, branding, product imagery, photographs, graphics, written content, page layouts, designs and other materials, is owned by or licensed to Propertides unless otherwise stated.

You may not reproduce, copy, modify, distribute, republish, sell or commercially exploit any Propertides content without prior written permission.

Unauthorised use of our branding, imagery or written content is prohibited.

15. Website Availability

We aim to keep the Propertides website available and functioning correctly. However, we do not guarantee that the website will always be available, uninterrupted or free from errors.

We may temporarily suspend, restrict or modify access to the website for maintenance, security, technical updates or other operational reasons.

We are not responsible for losses resulting from temporary website unavailability or interruptions caused by circumstances outside our reasonable control.

16. Third-Party Services & Websites

Our website may contain links to third-party websites, payment providers, delivery services or other external services.

These third-party services operate independently from Propertides and may be subject to their own terms and privacy policies.

Propertides is not responsible for the content, availability, security or practices of third-party websites or services.

17. Privacy

Any personal information collected through the Propertides website will be handled in accordance with our Privacy Policy.

By using our website or placing an order, you acknowledge that your information may be processed as necessary to provide our services, process payments, fulfil orders, communicate with you and comply with applicable legal obligations.

18. Changes to These Terms

Propertides reserves the right to update or amend these Terms & Conditions from time to time.

Any changes will become effective when the updated Terms & Conditions are published on this page.

We recommend reviewing this page periodically to ensure that you are aware of the latest version.

Your continued use of the website following the publication of updated Terms & Conditions constitutes acceptance of those changes.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable to Propertides and the jurisdiction in which the relevant transaction is conducted, subject to any mandatory consumer protection rights that may apply.

Where required, disputes shall be subject to the jurisdiction of the applicable courts.

20. Contact Us

If you have any questions regarding these Terms & Conditions, an existing order or any of our products, please contact Propertides through the contact details provided on our website.

Propertides

Email: info@propertides.com

Website: https://propertides.com/